SysCorp policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, SysCorp policies and procedures are subject to change.

In the course of serving its customers, SysCorp acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information-such as the customer's name, address, telephone number and credit card data-is provided to SysCorp by its customers in order to establish service. Other information-such as the customer's account status, choice of services and customer logs are created and maintained by SysCorp in the normal course of providing service. SysCorp also uses cookies, which are small pieces of information that a Web site can store in a designated file on a user's computer for various reasons. For example, SysCorp uses cookies on the landing pages of products sold online which record the customer's information that is required on the order form. This information is then forwarded to an internal sales tracking database. In addition, SysCorp may store the customer's electronic mail and other communications as a necessary incident to the transmission and delivery of those communications